Privacy Policy for Silk Scroll Reads

Introduction

Welcome to Silk Scroll Reads. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how our online platform, which showcases our book inventory, promotes events, and facilitates online sales, collects, uses, and protects the personal information you provide to us.

Silk Scroll Reads is located at 3 Woodside Crescent, Toorak, Victoria, 3142, Australia.

Information We Collect

We collect various types of information in connection with the services we provide.

• Personal Identification Information: This includes your name, email address, postal address, phone number, and payment information (e.g., credit card details) when you make a purchase or register for an account on our site.
• Transaction Data: Details about purchases you make, including the books you buy, prices, and shipping information.
• Communication Data: Information you provide when you communicate with us, such as inquiries about rare book sourcing or feedback about our literary events.
• Preference Data: Information about your reading preferences and literary interests, used to personalize your experience and recommend books or events.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this service.
• Usage Data: Information about how you use our website, products, and services, such as pages viewed, links clicked, and time spent on certain sections.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Orders: To manage and fulfill your purchases of new and used books, rare books, and process payments.
• To Provide Services: To facilitate rare book sourcing requests and manage your participation in literary events.
• To Communicate with You: To send order confirmations, updates, customer service responses, and information about upcoming events or new arrivals that might interest you.
• To Improve Our Services: To understand how you use our site and services, allowing us to enhance user experience, website functionality, and product offerings.
• For Marketing: With your consent, to provide you with information about our books, promotions, and literary events. You can opt-out at any time.
• To Ensure Security: To maintain the security and integrity of our online platform and prevent fraud.

Legal Basis for Processing Personal Data

We will only process your personal data where we have a lawful basis for doing so under applicable data protection laws, including the General Data Protection Regulation (GDPR) and Australian privacy principles. Our legal bases include:

• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose (e.g., marketing communications).
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., fulfilling an order).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
• Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests or those of a third party, and your interests and fundamental rights do not override those interests (e.g., improving our services, preventing fraud, direct marketing).

Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, marketing, and IT support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our service is at your own risk. You should only access the services within a secure environment.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer your personal data outside Australia or the European Economic Area, we will ensure that relevant safeguards are in place (e.g., using standard contractual clauses approved by the European Commission).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise any of your data protection rights, please contact us at:

Silk Scroll Reads

3 Woodside Crescent,

Toorak, Victoria, 3142

Australia